Home · Craftsmanship
How we work

From a sketch on the back of a measurement sheet, to a piece that lives in your room for thirty years.

Every Glintora commission moves through eight steps. None of them are skipped, none of them are rushed, and most of them happen with you in the room or on a video call.

Hands stitching tan leather onto a wooden chair frame
The thread that runs through it

Slow enough to do the small things properly.

Every piece we make is built by the same workshop, from the same standing inventory of timbers and trims, by craftspeople who know each other's hands. The point is not just to make something well — the point is to make it the same way every time, so that thirty years from now we still know how to repair it.

The eight steps

A commission, end to end.

  1. Conversation

    A first call or studio visit to understand the room, the use, the budget and the deadline. Usually thirty to forty-five minutes.

  2. Site measurement

    A craftsperson visits to take dimensions, doorway widths, lift dimensions and ceiling heights. We photograph everything so the workshop can refer back.

  3. Drawing

    A hand-drawn plan and elevation, plus a CAD render where the form is unusual. You sign off on dimensions before any timber is cut.

  4. Material selection

    Timber, fabric, leather, foam density, finish — we lay samples out in the showroom and you choose with the actual materials in hand.

  5. Frame build

    The cabinetmaker cuts and joins the frame. You are welcome to come in and inspect it before it goes to the upholsterer.

  6. Upholstery

    Eight-way hand-tied springs (where the piece calls for them), padding, dress and trim. The piece is sat on, lain on, and prodded — for hours — in the workshop, before it leaves.

  7. Final inspection

    A senior craftsperson reviews every joint, seam and finish in daylight. We will not load a piece onto the truck until it has passed this step.

  8. Delivery & install

    White-glove delivery by our own team. We unpack, level, and clean — and only leave when you have sat in it.

Materials

What we keep on the shelf, and why.

Our material library is the part of the studio we are quietest about and proudest of. Each entry has been chosen for how it behaves in Malaysian humidity over a long horizon, not for what it photographs like.

T

Teak (Tectona grandis)

Plantation-grown, kiln-dried to 8–10% moisture. Our default choice for outdoor pieces and bed frames where the timber will see direct light.

M

Meranti (Shorea spp.)

Local hardwood, stable and forgiving — used in concealed cleats, frame interiors, and as the carcass on upholstered seating.

O

European White Oak

Imported for clients who want a lighter, paler timber tone. Quarter-sawn for visible faces, plain-sawn where the grain matters less.

L

Full-grain leathers

Sourced from a single tannery in Pavia. Vegetable-tanned, oiled, and finished in Italy — we hold thirty-six standard colours in stock.

F

Performance fabrics

Belgian linens, Belgian linen blends, and a handful of UK-mill velvets rated to 40,000+ Martindale cycles for hospitality pieces.

B

Brass & bronze hardware

Solid brass casters, levellers, drawer pulls and trim — hand-finished in-house with a brushed satin face that won't tarnish under air-con.

Standards & care

What every Glintora piece comes with.

01

Five-year frame warranty

Frames and structural joinery are warranted for five years from delivery against any manufacturing or material defect.

02

Annual conditioning

Within Klang Valley, clients receive one annual studio visit for the first three years — a craftsperson checks tightness, finishes, and cushion fill.

03

Replacement parts

We keep cushion templates, fabric records and timber off-cuts on file for five years — re-covering or repairing is straightforward.

04

Climate-aware finishes

Oil and lacquer schedules are formulated for our humidity. Frames do not warp; joints do not creep; finishes do not chalk.

Visit the workshop.

The best way to understand how we work is to come and watch us do it. We are happy to walk you round the benches — book a slot and we will give you forty minutes.

Request a visit